Case Aide

Owensboro, KY

Full Time

Entry Level

The Case Aide supports case management services for unaccompanied youth by maintaining organized, compliant documentation and assisting with family reunification efforts. Collaborates with an interdisciplinary team in a trauma‑informed environment to promote safety, stability, and timely case progression.

What You’ll Do:

Maintain accurate, timely client case files
Support discharge preparation and youth release logistics
Assist with communication between youth, families, sponsors, and partners
Provide safe local transportation (occasional out‑of‑area travel)
Contribute to team meetings and program coverage, including some evenings/weekends
Uphold trauma‑informed practices, confidentiality standards, and all agency, state, federal, and Office of Refugee Resettlement regulations.

What You Bring

Strong organization, attention to detail, communication, and time‑management skills
Reliability, empathy, and ability to thrive in a fast‑paced, continuously evolving setting
Ability to build rapport and work collaboratively
Highly proficient bilingual language skills (English/Spanish)
Experienced technology (translation and calling apps, Microsoft Office programs and applications) and database use

Requirements

High school diploma
One year social services or office experience
Valid driver’s license and insurable driving record

Preferred

Experience in child welfare, case management, or refugee/migrant services

You Will Receive:

Paid training as you learn how to support youth with trauma
Free Employee Assistance Program
Health, vision, dental, and life insurance;
403b retirement plan with 3% match
Paid time off for sick time, vacation, and mental health care
Eight holidays, plus one floating holiday to use as you wish
Tuition assistance and continuing education support

This is a full-time position, located in Owensboro KY. Days and hours of work are flexible to support the needs of the program. The Case Aide is expected to support the ORR required 7-Day Case Management schedule, with hours of work to include late days and weekend coverage. The Case Aide schedule may be adjusted to provide support to youth intake, discharge and release related travel. Flexible work hours to include occasional evenings, weekends, and on-site and off-site attendance at meetings.

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Are you at least 21 years of age? **

Do you have a valid driver's license? **

Are you highly proficient in reading, writing and speaking the Spanish language as well as the English language? If you are not bilingual in BOTH Spanish and English, you do not meet the requirements of this position.*

Are you prevented from lawfully becoming employed in this country because of visa or immigration status? **

KYUMH is a Christian, multi-cultural organization that employs individuals from all over the world. Our staff represent many cultures, countries, religions, and personal identities while working together to accomplish our mission in a safe, compassionate environment. Are you willing and able to work effectively in such an environment? **

You will be required to provide the following documents upon hire:
1. Second form of ID for completion of I-9 form (Social Security card, certified copy of birth certificate or a valid US passport are acceptable documentation);
2. Copy of your highest level of completed education diploma/transcript.

Are you able to provide these documents? **

Federal and state fingerprint background reports, driving record, sex offender registry and abuse reports will be required if selected for pre-hire screening.
Do you have now or in the past have you:
a. any civil or criminal convictions, charges, arrests, investigations, or adjudications;
b. engaged in or attempted to engage in sexual abuse, sexual harassment, or inappropriate sexual behavior, a crime involving a minor, or any violent crime;
c. been civilly or administratively adjudicated to have engaged in or attempted to engage in any of the activities listed above? * **

Have you been convicted of any traffic violations (speeding, reckless driving, DUI, suspension of driver's license, etc.) since turning 18? * **

Please describe your work experience in a social service environment or professional office environment, including job duties, computer proficiencies and other skills that enabled you to be successful in these environments.*

Were you referred to this position by a current KyUMH employee? If so, please provide the employee's name.*

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Case Aide

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